- Confirm Copy Request is enabled in both accounts
Navigate to Account > Content in both accounts and check the sidebar for Copy Requests. If missing, contact ScreenSteps support to activate it. Here are steps to check whether copy requests are enabled: How to Determine Whether Copy Requests are Activated On Your Account
- Open the Account menu and go to Content
- Select Copy Request
- Start a new copy request
- Select the content type to copy
- Search and choose the specific content
- Enter the destination account name > Create request
- Recipient must now accept the copy request
How to Create a Copy Request
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