Overview of Article Link Errors in ScreenSteps
In ScreenSteps, articles can include links to other articles, chapters, or manuals within the same site. An error message may appear if a link in an article points to another ScreenSteps article that has been deleted from the site.
- Links to deleted articles cause error messages when saving.
- Links to articles moved within the same site remain functional.
- Links to articles moved to a different site will break, but may not always trigger an error message.
What to do
You will need to update the article and link to an article, chapter, or manual that is published in the site.
If you want to see a list of potentially broken links, you can run the Link Checker report: Generating a Site Link Checker Report
Key Terms
| Term | Definition |
|---|---|
| Article Link | A hyperlink in a ScreenSteps article that directs users to another article, chapter, or manual within the platform. |
| Site | A distinct knowledge base or collection of articles within ScreenSteps. |
| Manual/Chapter | Organizational structures within a site used to group related articles. |