Overview of Tags in ScreenSteps

Tags in ScreenSteps are labels that help categorize and organize articles based on topics, technologies, applications, or other relevant themes. They make it easier to group related content and quickly locate articles associated with specific subjects.

• Tags are used to organize articles by topic or category.
• They enable efficient searching and filtering of related articles.

Why Tags Matter

Tags are important because they streamline the process of managing and updating content. For example, if articles are tagged with "CRM," you can easily find and review all CRM-related articles when updates are needed. Similarly, tagging articles about specific modules or policies allows for quick identification and maintenance when changes occur.

• Tags simplify content management and updates.
• They help ensure related articles are consistently maintained.
• Tags improve the efficiency of finding relevant information.

Examples of Tag Usage

- Articles about a Customer Relationship Management (CRM) system can be tagged "CRM" for easy retrieval.
- Articles related to a specific module, such as "leads," can be tagged accordingly.
- Procedure articles tied to a policy can be tagged with the policy name for quick updates.

• Tags can represent applications, modules, or policies.
• They support targeted searches and updates.

Key Terms

Tag: A keyword or label assigned to an article to indicate its subject or category.
Filter: A search or sorting function that displays only articles with a specific tag.

• Tags act as identifiers for grouping articles.
• Filtering uses tags to display relevant articles.