Overview: What is a Pending User?

A pending user is someone who has been invited to join ScreenSteps but has not yet completed the registration process. This typically occurs when an invitation is sent to a new user via email, prompting them to set up their account by creating a password and providing necessary information. Until the user completes these steps, their status remains "pending."

• Pending users have received an invitation but have not finished setting up their accounts.
• This status helps administrators track which users have not yet joined the system.

Key Terms

Pending User: An individual who has been invited to join ScreenSteps but has not completed account setup.
Invitation: An email or message sent to a prospective user, prompting them to register.
User Account Setup: The process where the invited user creates a password and finalizes their registration.

• Understanding these terms helps clarify the user onboarding process.
• Pending status is temporary and changes once the user completes registration.

Why It Matters

Tracking pending users is important for system administrators to monitor onboarding progress and ensure that all invited users have access to the platform. It also helps identify if invitations need to be resent or if users require assistance with registration.

• Pending users may need reminders or support to complete their registration.
• Monitoring pending status helps maintain accurate user records.