- Click Settings
- Open Users
- Find the user (search or scroll)
- Click Reset password from the Action menu
How to Prompt a User to Reset Their Password
Updated on
Admin Tasks
Managing Sites 5
Users (Admins, Contributors, and Readers) 2
Reports 10
- How do I add tracking code to my site?
- How to track searches in Google Analytics
- How to use a javascript object to track individuals if you are using an analytics service
- How to Navigate to Reports in ScreenSteps
- How to view what users are searching for
- How to Find Which Articles Users are Viewing in Reports
- How to Find Individual User Activity in Reports
- How to Find Browser Extension Views in Reports
- How to View Checklist Articles in Reports
- How Find Article Views for a Specific Manual in Reports
Account Settings 2
User Groups 2
Plans and Billing 8
- How do I view/change my billing information?
- How do I cancel my account?
- How do I change my account plan?
- How do I have my account invoices sent to a separate email address?
- How do I view past invoices?
- How do I Change Billing to Yearly?
- How do I change who receives the invoices?
- How to view details of my subscription plan
Other Resources
- Getting Started
- Your ScreenSteps Account and Sites
- Organizing Categories, Manuals and Chapters
- Managing Articles
- Authoring Content
- Working with a Team of Authors
- Customize Your Site
- PDFs
- User and Group Permissions
- Authentication (Usernames, Passwords, SSO)
- Accessibility
- Integrations
- Notifications
- Contextual Help
- FAQs
- Courses