Overview of Using ScreenSteps for Employee Onboarding

Onboarding new employees can be challenging, especially when they lack the foundational knowledge needed to perform their roles. ScreenSteps is a platform designed to help organizations create and deliver structured learning materials, making it easier for new hires to acquire essential information and skills.

• ScreenSteps supports the creation of courses and micro-courses for foundational learning.
• It provides guides that employees can access as needed, reducing the need for memorization.
• This approach streamlines onboarding and helps employees become proficient more quickly.

Background: Challenges in Employee Onboarding

New employees often face information overload and may struggle to remember complex procedures, especially in industries like finance, insurance, healthcare, or law. Traditional onboarding methods can be slow and inefficient because they rely heavily on memorization and lengthy training sessions.

• Employees may need to learn hundreds of procedures, some of which are complex and variable.
• Memorization is often unrealistic and overwhelming for new hires.
• Without effective support, onboarding can take a long time and reduce productivity.

Why ScreenSteps Matters for Onboarding

By combining foundational courses with on-demand guides, ScreenSteps helps organizations:

• Reduce the time required for new employees to become proficient.
• Minimize the need for memorization by providing just-in-time resources.
• Enable employees to work independently and confidently, even when faced with complex or unfamiliar tasks.
• ScreenSteps supports both initial learning and ongoing performance.
• Employees can access information exactly when they need it.
• This approach is effective for onboarding, cross-training, and continuous learning.

Key Concepts

ScreenSteps enables organizations to deliver two main types of learning resources:

• Foundational Courses: Structured lessons that cover industry basics, organizational information, departmental roles, and system overviews.
• Actionable Guides: Easily accessible reference materials that employees can use in real time to perform specific tasks or procedures.
• Foundational courses build essential background knowledge.
• Actionable guides support employees during day-to-day tasks.