Check for 3rd Party Cookie Blocking
If users see a list of sites instead of help content, 3rd party cookies may be blocked in Chrome.
Allow 3rd Party Cookies
- Enable 3rd party cookies in Chrome. Chrome support instructions
- Add your ScreenSteps domain (
youraccount.screenstepslive.com) to allowed sites for 3rd party cookies.- Replace "youraccount" with your actual account name.
- See "Allow or block cookies for a specific site" in the Chrome article above.