ScreenSteps Help

How to Use a Vanity Domain with Your ScreenSteps Site

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Can a subdirectory of my company domain point to a ScreenSteps site?

Set up a CNAME record with your DNS provider

Before you can assign a vanity domain to a site in ScreenSteps, you must create a CNAME DNS record that points a subdomain on your domain to ext.screenstepslive.com.

Your web administrator who manages your company's website domain should be able to help you with this.

Your company may use Cloudflare, Hover, GoDaddy, BlueHost, HostGator, or other DNS providers to manage its domain. Below is an example of creating a CNAME record in Cloudflare. The process will be similar in other DNS provider interfaces.

In the example above:

  1. Readers will go to help.mydomain.com to view your ScreenSteps content.
  2. help.mydomain.com points to ext.screenstepslive.com which points to the ScreenSteps server where your content is hosted.

Update settings in ScreenSteps

  1. Navigate to Account Settings
  2. Navigate to User Sites

Click Action Menu > Add vanity Domain

  1. Locate the site you want to add the vanity domain for
  2. Click the action menu
  3. Click Add vanity domain

Enter Vanity Domain and Verify DNS

  1. Enter the vanity domain into the Vanity Domain field and click Verify domain. 
  2. After clicking Verify DNS ScreenSteps will verify that the CNAME DNS settings for the domain you entered are configured properly. 
  3. If they are then you will see the DNS successfully verified button appear and you can move on to setting up SSL so that readers can securely connect to your site.

 

Was your DNS successfully verified?

 

Check if settings are correct

If your CNAME DNS settings are not correct then you will see the message below.

Double-check your settings with your DNS provider and then click the Verify DNS button to perform the check again.

Were you able to successfully verify DNS?

 

Your vanity domain is now ready to use.

Contact Support

If you are unable to verify your DNS, send an email to [email protected] and explain what is happening. Somebody from our team will be able to help out.

Your vanity domain is now ready to use.

Congratulations, you are done!

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